Returns & Refunds
All sales are final DIVAS PLUS BOUTIQUE, we do not offer refunds (No Exception)
Exchange can be make with 3 business days after item was received must be in perfect condition, unworn,unwashed, unaltered, STAIN FREE, ODOR FREE, and with original tags attached. (No Exception)
You must also notify DIVAS PLUS BOUTIQUE, before returning item.
Exchange will be allowed for diferente size only if available.
If product has been sold out,there is absolutely no exchange (no Exception)
The following item are final sales….
Any purchase you use a promo code, jewelry, bodysuit, leggings, shapewear, shoes and white or ivory clothing are final sales!!!(No Exception)
Please contact us via Email for a returning shipping address.
You will be responsible for paying for your own shipping cost for returning your item and for the item when when exchanging.
Once a package are in USPS hands we are no longer responsible
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at firstname.lastname@example.org.